Privacy Policy

Updated as of 8 November 2018

Hair Decoded, Inc. ( hereinafter referred to as "Hair Decoded", "we" or "us") makes available this Privacy Policy to inform users/customers ("you" or "Users") of our policies, procedures and processes regarding the collection, use and dissemination of personally identifiable information received from Users of this website (the "Website") and all other products and services, including mobile applications, owned, operated, controlled or offered by Hair Decoded, and all materials offered as a part thereof (the "Services").

This Privacy Policy may be altered/updated from time to time for any reason, at our sole discretion, and without recourse to users. Hair Decoded will notify you of any material alterations to our Privacy Policy by posting the new Privacy Policy on our Website. Users are advised to visit this Privacy policy on a frequent basis to keep abreast of any changes. By using or accessing the Website or the Services, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as detailed in this Privacy Policy now and as may be amended by us in the future. This Privacy Policy can be accessed at for general users and for professionals; as they incorporate into and form a part of Hair Decoded Terms of Service.

For any avoidance of doubt, "you" or "Users" of the Services may be "Clients", including individuals seeking hair, beauty and other health and wellness services or "Professionals", covering stylists; hair, beauty, health and wellness professionals; merchants; salons; and any staff of such merchants or salons (regardless of whether such employee, independently or not, registered for the Services).

For further questions or clarifications concerning this Privacy Policy, please send a message to

Personal Data

Hair Decode may collect personal data from you when you choose to register with Hair Decoder without force or coercion when you use the Services, and when you send Hair Decoded or Users information or communications in connection with your use of our Services. Personal information is employed in improving and providing our Services and for other purposes as stipulated in this Privacy Policy and our Terms of Service.

Personal Data and Third Parties

We may, from time to time, collect personal data from you regarding certain third parties (in situations where professionals provide information about clients or Client's proffering information about Professionals. Besides, Hair Decoded may collect information from certain third parties about you. Such information helps us improve our services, smoothen communication between you and such third parties and put to other uses as outlined in this the Privacy Policy, the End-user License Agreement in mobile applications, and in our Terms of Service.

Use of Personal Data

Hair Decoded uses the personal data you provide in a manner that aligns with this Privacy Policy or with other applicable service-specific agreement. If you provide personal data for a specific purpose, we may use the personal data in connection with the reason for which it was presented in the first instance. We may also use personal data to send users marketing communications. Hair Decoded will give the opportunity to users to elect to opt-out from receiving such communications.

Hair Decoded and its affiliate businesses also use Users' data and other personally non-identifiable information obtained through the Services to, among other things, help us improve the content and functionality of the Website and Services, to better understand the Users of our Services, and to enhance the user experience of our Services.

Customer Financial details and credit card payments

Hair Decoded employs the services of a third party to keep a protected copy of your credit card number. This billing information belongs to you, and by utilizing the Service, you grant Hair Decoded the right to use this data to bill you for services rendered.

Personal non-identifiable Information

We may, from time to time, collect personally non-identifiable information from you at the time of registration, or when you choose to subscribe to any of our Services. This kind of information is not sufficient enough to identify or contact users. Examples of these kinds of information include the following: demographic data, age, education level, profession, geographic location or gender. Note that Hair Decoded may store such information, or it may be included in databases owned and maintained by Hair Decoded's affiliates, agents or service providers. Personally non-identifiable information, along with other classes of data, may be used to track the total number of visitors to our Website and the domain names of our visitors' Internet service providers. Users should note that no personal data is available or used in this process.

Fringe Information Collection

When users interact with Hair Decoded on the website, we receive and store specific additional, personally non-identifiable information. Such fringe information, collected passively using various technologies, cannot accurately identify any users. Examples of this kind of information include the following: IP addresses, browser types, domain names, date and time of page views, location information associated with your IP address, your interactions with an advert delivered by us or our advert technology partners and other anonymous statistical data involving your use of the Website and/or our services.

Accumulated Personal Data

Hair Decoded strives to offer user a rewarding browsing experience at all times. To the end, we might analyze the personal data that is provided through the Services in an amassed form. This accumulated or aggregated information does not identify users personally. In other instances, Hair Decoded may share this aggregate data with our affiliates, agents and business partners. We may also disclose aggregated user statistics to pitch our services to existing and potential partners, and to other third parties within the ambit of the law.

Working with Cookies, Web beacons, and Log Files

Hair Decoded, in operating this website, may resort to the use of technologies such as cookies, web beacons and log files. A cookie is a piece of information that the computer that hosts our website gives to your computer when you access a website. A web beacon is an electronic file that signals when a webpage, advertisement, video, other content, an email or newsletter has been viewed. Log file information is generated by your browser or mobile application each time you access the Website or our Services.

Cookies, Web beacons, and Log files help Hair Decoded provide additional functionality to the Website and Services and help us analyze Website and Services usage more accurately, thereby enhancing user experience.

Value-added Tracking

Hair Decoded may, either directly or through third party companies and individuals we engage to provide services to us, also track your use of our Website and the Services. This tracking serves the purpose of enhancing our customer support structures, useful analytics, research, product development, fraud prevention/deterrence, risk assessment, regulatory compliance, investigation, as well as to enable our visitors to use and access the Services and pay for activities on the Website and through the Services.

Third parties may also offer users the opportunity to opt out of receiving targeted advertisements on our services that feature on third-party platforms. Industry groups such as the Network Advertising Initiative ( and the Digital Advertising Alliance ( will have such opt-out features on their platforms. Note, however, that even if you choose to opt-out of receiving targeted advertising, you may still receive advertising on the Services - which will not match your interests.

The Use of Google Adwords

Note that Hair Decoded employs the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site or similar audiences online. This means that we promote to users with a history of having visited our website. This option could take the form of an advertisement on the Google search results page, or a site in the Google Display structures. Google may opt to include in-ads notice labels to disclose interest-based advertising to their users. Third-party vendors, including Google, use cookies to offer adverts patterned after a user's visit/activity to our website. Hair Decoded and Google collects users' information per the workings of both ours and Google's Privacy Policy.

Understand that Google reserves the right to show users which remarketing lists they are on, along with the corresponding domain name. However, you can set modalities on how Google advertises to you using the Google Ad Preference Manager; head over to ( Also, you can elect to opt out of interest-based advertising in totality by adjusting your browser's cookie settings or permanently using a browser plugin.

Information Sharing

Hair Decoded uses the information we collect from our Services to provide, maintain, protect and improve them, to create new services, and to protect Hair Decoded and our Users. The information collected also helps to offer tailored content including making more relevant search results and adverts available.

Hair Decoded does not share Users' personal information with anyone except for the situations highlighted below or unless we specifically notify you of our intention and give you an opportunity, the first right of refusal, to opt out of our sharing your personal information.

Hair Decoded may share your personal information in the following cases:

Working with authorized service providers.

Our authorized service providers are companies that perform certain services on behalf of Hair Decoded. These services may include, but are not limited to, fulfilling orders, processing credit card transactions, delivering packages, offering customer service and marketing assistance, performing business and sales analyses, enhancing the functionality of the Services, and supporting structures, sweepstakes, surveys and other features we offer. These service providers may have access to your personal information to the extent permissible to perform their functions, but they are prohibited from sharing or using any of your personal information for any other purpose.

Hair Decoded Affiliates.

We may share information we collect, including personal information, with Hair Decoded-operated or affiliated businesses. Sharing information with our affiliates enables us to provide you with information about a variety of products and services that might interest you. All Hair Decoded companies comply with mandatory privacy and security laws and, at a minimum, in any commercial e-mail you receive from Hair Decoded, will give you the opportunity to choose not to receive such e-mails in the future.

Business partners

Hair Decoded may share User's personal information with the merchants/sellers offering products, services, promotions, and contests. Hair Decoded affirms that your personal information won't be shared with these businesses unless you elect to participate in their offer or program. When you choose to engage in a particular proposal or plan, you authorize us to share your email address and other information with the relevant merchant.


When you contact us, we may keep a record of your communication to help solve any issues you might be facing or might arise in the future. We may use your email address to inform you about our Services, such as letting you know about upcoming changes, improvements or promotional offers.

There are other special circumstances in which Hair Decoded may also disclose Users' personal information. They include:

Hair Decoded affirms that Users' personal information will not be shared in the following ways:

Juvenile Users

The Website and our related Services are not meant for children under the age of 13, and Hair Decoded does not purposely collect information from young persons under 13. We state that children aged 13 or older should not submit any personal information without the express permission of their parents or guardians. By using the Website and our related Services, you are affirming that you are at least 18 years of age.

Affiliation to other websites

Note that this privacy policy applies ONLY to this Hair Decoded website and related services and not to any other third party websites.

Security and other measures

Hair Decoded goes to great lengths to ensure that your information is safe and secure. However, we cannot offer guarantees that hackers or unauthorized personnel will not gain access to your personal information despite our best efforts in this regard. Be aware that in using our website and other related services, will mean that the information you provide passes through third-party platforms/ infrastructures not under our jurisdiction.

Hair Decoded cannot protect, as well as this Privacy policy, information and data that you pass on to third party websites or other users of our services. It is important to state that you should keep personal or identifying information away from others. If you do feel an individual is trying to obtain your personal information under pretenses impersonating Hair Decoded and our services or other users, do not hesitate to contact us at

No-Trail Policy

It is possible that you can set your device to automatically transmit a "Do Not Track" signal to websites and online service you visit, including Hair Decoded's web pages. However, note that no clear industry standard adequately defines a 'Do Not Track' in all ramifications. In the light of this development, Hair Decoded does not respond to 'Do Not Track' signals and related instructions from web browsers, similar to many other websites and online services platform.

If at any point in the future, Hair decoded creates a program or protocol to respond to such web browser "Do Not Track" instructions, we will notify you of the details of that protocol in this Privacy Policy. To obtain more information on 'Do Not Track' visit

Privacy Rights of Californians

Users of Hair Decoded website, who are resident or natives of California can enjoy special consideration. This consideration allows this set of users request and obtains from Hair Decoded once a year and at no cost, specific information about the personal data (if any) we made available to third-party agents, for direct marketing purposes in the preceding calendar year. Where applicable, this information would include a list of the categories of personal data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year.

If you are resident in California and you would like to take advantage of this offer, please send your request to our email address,

Right to Opt-out policy

If at any point in the future after registering on the Hair Decoded website, you decide not to continue receiving information from us or about the use of information volunteered by you, please send the requisite request, detailing your new choice. Send your updated instructions to the contact address specified on our pages.

Alterations to the Privacy Policy

Hair Decoded reserves the right to effect changes to her privacy policy, at any point in time, without recourse to users. In this regard, Hair Decoded enjoins users and visitors to frequently check this page for any alterations to the privacy policy. Should you continue to use Hair Decoded Services after any changes to this Privacy Policy, it shall constitute your tacit approval of such amendment (s).